What I took away from the Toolkit (Aidan)

Framed in human terms

Broad enough to understand

Narrow enough to make topic manageable

What can we offer?

What are the best ways to communicate offerings?

Step 1 - List of criteria 

Fit into a certain timeframe

Does it need a geographical or tropical focus?

Does it need to fit into a new existing initiative?

Explore new opportunities

Step 2 - Make a list of challenges we're facing

With Leadership/Design Team

Step 3 - Reframe Challenges from constituents point of view and broader context

Step 4 - Vote or select top two/three challenges based on criteria

Step 5 - Narrow to one challenge with input from key shareholders

Step 6 - Write succinct one sentence Design Challenge to guide design team

Create, Define, Adapt

"What do you know?"

What people need or want?

What technologies can help in this challenge?

What solutions or ideas were being tried in other areas?

Any early hypotheses about how to solve the design challenge

Any contradictions or tensions that could emerge?

Where is our knowledge strongest?

Needs of people on technological possibilities or in how to implement ideas

Write down what you know about the investigation

What constituents do, think or feel?

How people value offerings?

Challenges to implementation or ideas

What are the biggest needs to research?

How should recruiting strategy be tailored?

Which catorgies might structure the discussion guide?

Step 1 - Post Design Challenge so that the team can see it

Step 2 - Hand out post it notes, to design team and ask them to write what they already know about the topic

Have one piece of information per post it note

Step 3 - Ask each person to read their notes and post them under the design challenge

Ask others to disagree or challenge any of the assumptions that come out.

Step 4 - Ask the team to write down on post it notes what they don't know?

Step 5 Group the post it notes into themes to help the team develop research methods, a recruiting plan and an interview guide.